Running a Supported Living Service Is Complex Enough Without Policy Headaches
Supported living providers face a unique regulatory minefield — balancing CQC compliance with tenancy rights, Mental Capacity Act requirements, and Housing with Care standards. Writing policies from scratch takes months and still risks missing critical obligations.
Regulatory overload
CQC, Care Act 2014, Housing with Care, and Mental Capacity Act all demand different but overlapping documentation. Missing any creates serious risk.
Months of writing time
Creating hundreds of compliant documents from scratch takes months of specialist time. Most providers don't have in-house policy writers.
Inspection failures
Outdated or incomplete policies are a leading cause of CQC enforcement action. Inspectors expect current, comprehensive documentation.
Everything You Need for a CQC-Ready Supported Living Service
Purpose-built for supported living providers — covering everything from tenancy rights to safeguarding adults.
881+ specialist policies
Every document written specifically for supported living services. Covers all CQC Fundamental Standards and Housing with Care requirements.
CQC & Care Act aligned
Fully aligned with CQC Fundamental Standards, Care Act 2014, Mental Capacity Act, and Housing with Care guidance.
Tenancy rights included
Unique policies covering tenancy agreements, tenant rights, and the crucial distinction between care and housing support.
Mental Capacity & DoLS
Comprehensive MCA and Deprivation of Liberty Safeguards policies — one of the most inspected areas in supported living.
Quarterly updates included
12 months of free quarterly updates as CQC regulations, NICE guidance and sector legislation evolves.
Word format — fully editable
All documents in Microsoft Word format. Customise branding, procedures, and local pathways in minutes.
Complete Policy Coverage
Every policy you need to run a compliant supported living organisation.
Built by Supported Living Specialists
Not generic care policies — purpose-written for the unique demands of supported living.
Sector specialists
Written by experienced supported living managers and CQC compliance consultants with deep knowledge of Housing with Care regulations.
Instant access
Download your complete policy library immediately after purchase. No waiting, no delays — start implementing today.
Always current
Quarterly updates ensure your policies stay aligned with changing CQC guidance, NICE standards and care legislation.
Your brand, your policies
Full Word format customisation. Add your logo, adapt procedures, and make every policy reflect your organisation.
Inspection-ready
Structured specifically around CQC's five key questions and Fundamental Standards. Inspectors see what they expect to see.
Implementation support
Email support included. Our team helps you understand, customise and implement your new policy library.
Up and Running in 3 Steps
Purchase your library
Choose the complete policy package and get instant access to all 881+ documents for your supported living service.
Customise for your service
Add your organisation's name, logo, and local procedures. Word format makes editing straightforward for any team member.
Implement & stay compliant
Roll out to your team, complete the audit trail, and receive quarterly updates to keep your service inspection-ready.
Join Over 800 Supported Living Providers Using Our Policies
"Saved us months of policy development work. The policies are comprehensive, professionally written, and perfectly tailored for supported living. Made our CQC inspection process so much smoother."
"Excellent value for money. We customised the policies for our supported living service and had everything in place within a week. The mobile access for staff is brilliant. Highly recommended."
Frequently Asked Questions
Everything you need to know about the Policy Library.